秋
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Trains now · checked 6 October 2026
Fares are regular-season reserved fares. Timetables change each March.
春 夏 秋 冬
Checked 7 Oct 20264 min read
In brief

At Tsuruga you go up, not across. The Thunderbird and Shirasagi arrive at ground-floor platforms 31–34. Escalators lead to a transfer concourse on the second floor, and the Shinkansen platforms 11–14 are on the third. Connections are timetabled at 8 minutes; allow 10 with luggage or children.

Why you change here

The Hokuriku Shinkansen reached Tsuruga in March 2024 and stops there until the extension to Kyoto and Osaka is built. JR West cut the Thunderbird (from Osaka and Kyoto) and the Shirasagi (from Nagoya and Maibara) back to Tsuruga and put their platforms under the Shinkansen so the change is one vertical move inside the paid area.

From Kansai

Thunderbird to Shinkansen

The reverse direction is the same in mirror image.

01

Get off and look up1階 → 2階

Platforms 31–34, ground floor

Have your tickets in hand before the doors open. Escalators, stairs and lifts all lead up to the transfer concourse. Everyone is going the same way.

Lifts
yes
Time
2 min
02

Through the transfer gates乗換改札

Second floor

Feed every ticket for the whole journey into the gate at once: the limited-express ticket, the Shinkansen ticket, and the fare ticket if it is separate. The gate returns the ones you still need. With a rail pass, use the staffed lane or scan the pass as instructed.

Gates
own gates, apart from the exit
Time
1–2 min
03

Up to the Shinkansen2階 → 3階

Platforms 11–14, third floor

Screens show which platform your Tsurugi, Hakutaka or Kagayaki leaves from. Car numbers are marked on the platform. Toilets and a kiosk are on the concourse if you have a longer wait.

Time
2–3 min
Tickets

What to book

JourneyBookFare
Kyoto → KanazawaThunderbird + Tsurugi as one booking¥7,720
Osaka → KanazawaThunderbird + Tsurugi as one booking¥9,410
Osaka → FukuiThunderbird + Shinkansen¥7,290
Tsuruga → FukuiShinkansen, unreserved¥2,730
Nagoya → KanazawaShirasagi + Shinkansen, or Tōkaidō Shinkansen to Maibara firstsee Kanazawa access

Thunderbird and Shirasagi are all-reserved. Booking both legs together on e5489 or at a ticket office prices the pair as one journey: JR West's fare tables list Thunderbird plus Tsurugi together, with the basic fare on the full distance and both express charges added.

Missed it?

Delays and missed connections

It is rare, and it is not your problem to solve alone.

  1. 01
    If your first train is late, connections are sometimes held. If yours has gone, staff at the transfer gates will put you on the next one.
  2. 02
    The next train is usually within the hour. Strong winds on the Kosei Line beside Lake Biwa can divert the Thunderbird via Maibara and add 30 minutes or more. Check JR West's English traffic page on stormy days.
  3. 03
    Do not leave the paid area by mistake. The exit gates are separate from the transfer gates. Follow the Shinkansen signs, not the exit signs.
  4. 04
    Travelling with big cases? Use the lifts and allow the full 10 minutes, or forward luggage ahead: a suitcase from Kansai to a Kanazawa hotel arrives next day.
Passes

Passes that cover both sides of the change

From Kansai
西

Kansai-Hokuriku Area Pass

¥19,000 · 7 days

Thunderbird and the Shinkansen from Tsuruga to Jōetsu-Myōkō, 7 days.

Find on Klook ↗
券

Compare every pass

7 passes · one table

Find your whole route, not just this leg, before you buy.

Rail pass hub →
電

Japan eSIM

Data from arrival

For e5489 seat bookings and live platform changes.

See on Klook ↗
虹

Hokuriku Arch Pass

¥35,000 · 7 days

The same change, plus the Shinkansen all the way to Tokyo.

See on Klook ↗
FAQ

Tsuruga transfer, answered

How long do I need to change trains at Tsuruga?

Connections are timetabled at 8 minutes. The Shinkansen platforms are directly above the Thunderbird platforms, two escalators up. Allow 10 minutes with heavy luggage.

Do I need to leave the station at Tsuruga?

No. You pass through transfer gates inside the station on the second floor and go straight up to the Shinkansen.

What happens if I miss my connection at Tsuruga?

If your first train was delayed, staff at the transfer gates rebook you on the next Shinkansen. Services run roughly hourly or better.

Is there a direct train from Kyoto or Osaka to Kanazawa?

No. Since March 2024 the Thunderbird ends at Tsuruga and you change to the Hokuriku Shinkansen there.

Can I stop over in Tsuruga?

Yes, if your ticket allows a break or you hold a rail pass. Kehi Jingū and the harbour museums fill two hours.

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